Frequently Asked Questions
Everything you need to know about your next pair of heavy-duty boots.
How do I know which size to order?
Most of our work boots run true to size, but we recommend checking the specific size guide on the product page. If you are between sizes or plan to wear thick thermal socks, we suggest sizing up by half a size.
Are your boots compliant with safety standards?
Yes, all our safety-toe boots meet or exceed ASTM F2413-18 standards for impact and compression. Check individual product descriptions for specific ratings like EH (Electrical Hazard) or PR (Puncture Resistant).
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your gear on the job site sooner.
What is your return policy for worn boots?
We offer a 30-day return policy for boots in brand-new, unworn condition with original packaging. Once boots have been worn outside or on a job site, they can only be returned if a manufacturing defect is present.
Do you offer bulk discounts for corporate accounts?
Yes, Work Boots Direct provides specialized pricing for companies purchasing in volume. Please contact our sales team through the 'Corporate Accounts' page for a custom quote.
How should I maintain my leather boots?
To extend the life of your boots, we recommend cleaning off mud and grit regularly and applying a high-quality leather conditioner every 3-6 months to prevent cracking and maintain water resistance.